Under the Spam Act 2003, businesses sending marketing emails, texts or calls must keep marketing consent records, but the law sets no period. No end point stated.
Evidence of consent to receive commercial emails and texts, and to telemarketing calls to numbers on the Do Not Call Register.
2 provisions in 2 laws apply to these records. Each one is set out below with its own period and start date.
The terms
Conditions and exceptions Caution
Neither Act sets a retention period. Under both, a person who relies on consent bears an evidential burden of showing it (Spam Act s 16(5); Do Not Call Register Act s 11(6)).
The law
Other terms that apply to these records
This page covers marketing consent records on their own. The same file is often caught by other laws as well, with different periods and start dates. See why a legal term is not a schedule.
2 records. 2 sets of rules. They don't agree.
One business file can hold all of these at once.
Now do that for every record your organisation holds, and redo it when the law changes. ScheduleOne has done that work, and keeps it current.
See ScheduleOne →